1. Shipping Coverage
We currently ship across India. Shipping availability may vary depending on the delivery location.
2. Shipping Charges
All shipping charges are paid by the customer and are included in the product price or displayed during checkout before payment confirmation.
There are no hidden shipping fees after order placement unless specifically mentioned.
3. Order Processing Time
Orders are usually processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
4. Estimated Delivery Time
Estimated delivery timelines:
Metro Cities: 3–7 business days
Other Locations: 5–10 business days
Delivery times may vary due to:
Courier delays
Weather conditions
Public holidays
Remote area accessibility
5. Order Tracking
Once your order is shipped, tracking details may be shared via email, SMS, or WhatsApp (if available).
6. Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
7. Delayed or Lost Shipments
While we work with reliable courier partners, unexpected delays may occur. If your order is significantly delayed or lost in transit, please contact us for assistance.
8. Damaged Package
If your package arrives damaged:
Please contact us within 24 hours of delivery.
Share photos/videos of the package and product for verification.
9. Contact Us
For shipping-related questions, contact us at:
Website: ayaanfashion.xyz
Email: support@ayaanfashion.xyz